If you get Blue Screen of Death in Windows 11 and Intel Smart Voice technology is installed, you may want to check the driver version. Microsoft identified the issue this week and provided a solution.
This week, Microsoft added the Intel Smart Sound Technology driver compatibility issue to the list of known issues in Windows 11. In addition to creating a blue screen, these errors may prevent users from upgrading. From Windows 10 to Windows 11.
Microsoft says that the corrupted driver in Device Manager > System Devices is under the Intel Smart Sound Technology (Intel SST) audio controller. The file name must be IntcAudioBus.sys and the file version must be 10.29.0.5152 and earlier or 10.30.0.5152 and earlier. p>
It should be noted that versions starting at 10.30 are necessarily newer and not . Those starting with 10.29. It might be a little inconsequential, but they seem to be separate release dates. When you look at the files, the last part of the numbers - "5152" is the most important. Microsoft's solution is to upgrade these drivers to versions 10.29.00.5714 and 10.30.00.5714. You should check with your computer manufacturer to find these drivers. p>
" You should check with your hardware manufacturer (OEM) to see if an updated driver is available and install Microsoft updates. p >
Updating these drivers should allow users to upgrade to Windows 11, but the list says the upgrade offer can take up to 48 hours.
Microsoft also says if an upgrade is not yet available, contact your device manufacturer, which warns users to upgrade manually using the Update Now button or media creation tool until the issue is resolved. Ironically, Microsoft brought the old blue screen of death back to Windows 11. This week, it was initially changed to black BSoD, but users seem to have preferred the soothing blue color of the broken Windows screen. p>
Intel Audio Driver Behind Windows 11 BSOD, Microsoft Sends Solution