Why should we love Samsung and why should we hate it?

Samsung is currently the largest active company in the field of smartphone production. This Korean company has been able to keep this title for more than a decade, but even so, Samsung has its own weaknesses that have caused it to lose many of its users in the last few years. What we are going to discuss in this article is also related to these two cases; That is, the reasons that make us love or hate this brand.
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Why should we love Samsung?
1. Excellent technical support/easy repairs
One of the reasons that makes Samsung the best phone brand in the Android world Let us know that this company cares a lot about the rights of its users. No other Android company provides services to its users with the quality of this Korean company. It is enough to have a small problem with your phone to realize how good Samsung service is.
There may not be many such centers in our country, but it is almost impossible for someone not to be able to handle it. Repair Samsung phones. One of the reasons for the high popularity of this brand is exactly this, because there are enough parts available in the market, and repairing many of this company's phones is a simple task for repairmen.
Perhaps a series of complaints from this company and its services, but we must not forget that Samsung sells its phones to millions of users from all over the world, and as a result, it is natural that sometimes there are problems in this system, and even with these weaknesses, Samsung still performs exceptionally well. In this respect, compared to other competitors.
2. Exemplary build quality
One of the reasons why we love Samsung is the high build quality of its products. is the company Although you have to pay a lot of money to get a product with a metal and glass body, the models made of plastic also use the waterproof and dustproof standard, so that you can rest assured about the high durability of the phone. /p>
Although companies such as Xiaomi, OnePlus, Huawei, etc. make mid-range phones with higher quality bodies, they definitely do not have the IP67 waterproof and dustproof standard that we see in phones like the Galaxy A33. Although this phone is made of plastic, the plastic used in its construction is of good quality and does not give you a bad feeling.
3. Ambition and high risk
Apple may have changed the fate of smartphones in terms of operating system and software capabilities, but It was Samsung that created a new direction in smartphone design by designing the Note series phones at a time when almost everyone considered it a strange project. If you remember, smartphones were very small at that time, but Samsung blew everyone away by producing a 5.3-inch product.
This high risk did not end there. After the big tech companies were told to make big and attractive phones, Samsung unveiled a product in 2019 that was even more risky than the Galaxy Note; We are talking about the Galaxy Fold, which was called the first foldable phone with a flexible display. Of course, this phone could not attract the positive opinion of users as it should because it had many problems such as low resistance of the screen, high absorption of dust, etc., but over time, Samsung was able to mature this technology in such a way that now more than Since 3 years have passed since then, we have not seen a folding phone with the quality and popularity of the representatives of this Korean company. Currently, we see Galaxy Z Fold and Z Flip in the market, which offer the highest waterproof standard, and a series of their weaknesses are supposed to be fixed in future generations.
Of course, this is not the whole story. It seems that Samsung plans to unveil rolling phones, folding tablets, folding phones with three screens, modern AMOLED displays (in 2025) with the ability to recognize fingerprints at all points of the display, etc. If this design is implemented, the security of smartphones in identifying the user will increase by about 2.5 billion times.
The fact that a company takes a risk, fails, but its popularity does not decrease a bit. It is a big reason to love Samsung.
4. User interface rich in features and long-term software support
One UI is so big that even Android itself It has also gone beyond. If you look carefully, you will see many features before even going to Android They will find their way and become available in Samsung phones. One UI is nothing more than a shell and it has not grown so much that it can be considered a separate operating system, but it is so rich in useful software features that sometimes we want our Android phone not to be updated at all, but for Samsung to provide an update for the user interface.
Of course, big companies in the world of technology such as Xiaomi, Huawei, OnePlus, etc. have very good user interfaces, but none of them have reached the growth that One UI has been able to achieve. Now with One UI 5.1, which is the latest user interface for this company's phones, the situation is even better than before because the speed of this interface has increased and more features and functions have been added to it.
One of the reasons that makes us claim that One UI has no rival among other Android user interfaces is Samsung DeX. A feature that helps turn your flagship Galaxy phone into a laptop or computer. Also, long-term software support should not be neglected, which currently only Apple is doing better than Samsung in this field. Of course, the topic of our discussion is the world of Android, but in the world of Android phones, the variety is significantly more than that of iOS; Now let's assume that in the situation where you have this amount of choice, you can put the thought of upgrading out of your head because your new Galaxy phone can receive up to 4 years of Android updates and 5 years of security updates.
5. A unique experience in the Samsung ecosystem
If from other Samsung products such as tablets, laptops, smart watches, Galaxy Buds And you use things like this, that's when you understand why we consider Samsung to be the best Android brand. Samsung's hardware ecosystem has grown significantly in the last few years, both in terms of quantity and quality, and as a result, by purchasing them or at least two of them, you can connect and enjoy them in a wonderful way.
If you only use a Samsung phone, you probably don't know how big and amazing the Samsung ecosystem is. From the seamless switch of AirPods from one Galaxy to another, to continuing to work with an application on another device, and quickly and easily transferring files between the company's devices thanks to Quick Share, these are some of the activities you can do and enjoy in the Samsung ecosystem.
It should be noted that all Samsung products, from smartwatches to Galaxy Book laptops, support SmartThings Find. A feature that helps you find them easily when you lose one of these devices.
6. High-quality app experience, no useless pre-installed apps We see that sometimes they just fill the internal memory of the phone without having any special use. These applications, which are mainly apps developed by third-party companies and installed on the phone for advertising, somehow take away the right to choose from the user in the first degree about what application should be installed on the phone.
There are many of these applications in Android phones, but Samsung with One UI has reduced the number of these apps over time to the point where even a series of Samsung's own applications are not installed in the phone and you have to install them through the Galaxy Store or Google Play. Of course, you can find a series of pre-installed Samsung apps annoying, but many of these apps bring you a very enjoyable experience and even perform better than third-party apps.
Among the good applications that you can access by buying Samsung phones are: Samsung Internet, Samsung Email, Samsung TV Plus, Gallery with the ability to edit images, My Files powerful file manager, Samsung Kids as a mode for children, Samsung Wallet (Samsung wallet), Samsung Pass (password management), clock, Samsung Health, Modes and Routines, attractive Samsung keyboard, Samsung Notes, Recorder with the ability to convert voice to text and many more He pointed out.
7. Samsung phone display
In terms of display, Samsung is the best brand compared to other Android companies. From the overall quality of the screen to the accuracy and attractiveness of the display of colors in a way that makes watching audio content an extremely enjoyable task for you. Although we have seen and read in many reviews and comparisons that the iPhone 14 Pro and Pro Max have the best display compared to other smartphones on the market, it is no secret that Samsung uses quality panels for most of its phones, unlike Apple. , you won't see a $500 or more expensive phone from Samsung with a 60Hz display, while Apple's nearly $1000 iPhone 14 Plus still has a 60Hz display. Yes!
Why can't you like Samsung?
1. Galaxies with Exynos and Snapdragon
One of the main problems of Samsung phones that seems to be at least at the flagship level We are happy about it for a few years, same phones with different processors. You probably know that before the S23 series, Samsung launched its flagships in the global market and in the US and China with two different processors: in the global market with the Exynos processor and in the US and China with Snapdragon, the latter models performed better in all respects, but users The global market should have been able to access the flagships of this company by paying the same price.
Currently, in the contract signed with Qualcomm, Samsung has committed to use this company's processors in its flagship phones, which is a good thing. But in many mid-range phones of this company, we still see the use of Exynos processors; Processors that perform well, but do not have much to say in front of competitors such as MediaTek's Dimension and Qualcomm's Snapdragon.
2. Playing with numbers
Samsung is very fond of playing with numbers. Among the smartphone manufacturing companies, this is the only company that gives a lot of importance to numbers in such a way that higher numbers have become an advertising tool for it. For example, a 200-megapixel camera in the Galaxy S23 Ultra or a 40-megapixel selfie camera in the S22 Ultra.
Samsung knows that quality does not necessarily lie in numbers, but it still has a strong desire to do so. Although the 200-megapixel camera of the Galaxy S23 Ultra has an amazing performance in recording images, DXOMARK reviews still show that this phone is lower than the iPhone 14 Pro Max in terms of photography and video quality.
Also, the sensor is 1.1. The 12-inch Honor Magic 5 Pro is also 50 megapixels, but compared to its competitors, it has placed at the top of the DXOMARK table.
3. Mocking Apple and then following suit
One of the most annoying things Samsung does is Apple mocks him for every misguided (but profitable) policy the company makes, but it doesn't take long for him to walk that path himself. From mocking Apple for removing the headphone jack and removing this feature from its phones the following year to mocking it for removing the charger from the box and removing it from the box of its own phones less than a year later! Now, Samsung is even removing the charger from the box of its regular mid-range phones such as the Galaxy A33.
Now Samsung has focused on mocking Apple for its lack of innovation in product design. Because Apple has not yet started working on the production of a foldable phone, but Samsung has reached maturity in this field. This is not something that Samsung wants to imitate Apple later, but it has to be seen what feature Samsung mocked with the release of the first foldable iPhone to the market and then implements it in its next foldable phones!
4. Failure to upgrade folding phones
Samsung has slowed down the innovation speed of its folding phones because it knows that it is now a competitor. Not found for Z Fold and Z Flip. For example, we all know that the Galaxy Z Flip's secondary display should be bigger to be able to interact with the phone in a simpler and more meaningful way when it is closed. The purpose of making a foldable phone is not just to fit a small phone that has the potential to be bigger in the smallest pocket of clothes, but to help the user achieve what he wants in the same small dimensions. But with this small screen, nothing can be done except checking the time, date, and notifications.
Of course, it is said that a larger external screen will be used in Z Flip 5, but before that Samsung Z Flip, Z Flip 5G has also produced Z Flip 3 and 4 without a very significant and significant update. Because it knows that the popularity of these phones is not going to be challenged any time soon.
By not improving the foldable phones, Samsung has the opportunity to attract the positive opinion of users to its new phones every year without making any special effort. And this is not fun. For example, Galaxy Z Flip 4 and 3 are almost the same phone, but they are fundamentally different from each other only in terms of hardware power. In relation to Z Fold 4 and 3, the same claim can be made to some extent. Meanwhile, if Samsung wanted to, it could improve them more and better.
5. The high price of Samsung phones
Samsung is one of the few manufacturers of Android phones whose products are much more expensive compared to with competitors. Just visit the store; Then you will see that the weak economy of this company has the same price as or more than the good midranges of Poco, Redmi, Xiaomi, etc. This Samsung policy is seen even in high-end phones, but at least in those departments we get a lot of features. Although Samsung's mid-range phones have good features such as optical image stabilization, long-term software support, excellent cameras, etc., but still, their price difference is huge compared to competitors at the same level, which makes many people prefer phones from rival companies to Galaxy.
Conclusion
Samsung is a very large company in the world of technology, which like any other company has its own strengths and weaknesses. The reasons mentioned above are also relative; It means that different users can have different opinions about it. But note that every company adopts its own policy for more sales and profit. Of course, the policy of companies like Xiaomi in selling high-quality products at a reasonable price is far better than Samsung; Especially in the mid-range segment, Samsung should think about this situation.
What is your opinion about Samsung? Do you consider Samsung the best brand of Android phones?

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Source: SamMobile PhoneArena