Microsoft confirms Windows 10 and eleven activation problems, says it's miles investigating

Facepalm: Microsoft is investigating a brand new activation problem that is affecting many Windows 10 and eleven PCs. The problem seems to have cropped up final month after the corporation pushed out an replace to plug a loophole that allowed Windows 7,eight, and 8.1 users to improve to Windows 10 and eleven for free. However, the replace is reportedly causing troubles for some those who say they used the method to legitimately pass to Windows 10 or 11 from an older version of the OS.

According to aggrieved customers, the hassle impacts Windows 10/eleven installations that had been legally activated the use of Windows 7/8 product keys as part of a loose upgrade provide from Microsoft. However, following remaining month's replace a number of those installations are reportedly getting deactivated if any hardware element in the PC is modified or the BIOS is up to date.

The issue has been confirmed with the aid of The Verge's senior editor Tom Warren, who says one among his check PCs additionally were given deactivated after swapping out a motherboard, requiring him to buy a brand new Windows 11 license to maintain using the device. At least one Windows consumer additionally filed a criticism with the FTC after his Windows 10 set up turned into deactivated after a hardware exchange.

With such a lot of people going through issues with activation, Microsoft has subsequently taken word of the hassle and is asking into resolving the issue. In a assertion to The Verge, the principal product supervisor of Windows, Bill Bobonas, said "Microsoft is aware about those clients' reports and is investigating." He also advised affected users to touch customer support.

However, customer service has seemingly been refusing to help affected customers. Daniel Mittelman, who filed the FTC complaint, says Microsoft guide refused to do some thing approximately his activation worries as his Windows 10 license have been upgraded from Windows 7. This is no matter the help employees acknowledging that changing hardware additives isn't always a violation of the Windows licensing terms.

Until Microsoft rolled out the debatable replace ultimate month, folks strolling Windows 7,8, and 8.1 should replace to Windows eleven without spending a dime by means of in reality the use of the activation key of the older OS. However, the replace plugged that loophole, with the company stating that the reputable loose improve offer ended again in July 2016. While Microsoft promised that devices upgraded under this software might remain activated, current hardware changes had been causing troubles with this activation. It could be thrilling to peer how speedy Microsoft will sort out this hassle to pacify the enraged customers.