Clamshell phones today may be more durable than their predecessors, but they are still easy to break, especially if you neglect them. This way, Samsung makes sure that any warranty claims for the Galaxy Z Flip 3 are not false by examining all the acceleration-free fall events that engineers can access when evaluating the claim.
It's no secret that, like all clamshell phones, users should be wary of the $1,000 Galaxy Z Flip 3 — more than just regular phones. Even Samsung stresses the importance of proper care.
SamMobile wrote that Samsung will not replace or repair any damaged Galaxy Z Flip 3 due to users dropping the device, whether or not they are still under warranty. It uses its accelerometer to record all free falls at distances of 1 meter (3.2 feet) and above.
If someone brought in their Galaxy Z Flip 3 for repair, and claimed it had inexplicable damage and the engineers found out that it had been removed, Samsung might refuse to do the job. TwitterFrontTron user highlights instances of users' warranty requests not being accepted for this reason.
Don't throw the Flip3 on your bed or sofa. Galaxy Z Flip3 logs all free crashes based on previous acceleration to take advantage of customer complaint about Z Flip3 crash during official repair. Standard free fall is 1 metre. (1/2)- Tron ❂ (FrontTron) Oct 4, 2021
However, there is an incident of someone hacking the Galaxy Z Flip 3 while using the hinge. The engineers discovered that the device malfunctioned three times, the last of which was 10 hours before the crash, but the warranty claim was accepted because they bought the phone less than two weeks ago. However, you should keep in mind that not everyone may be so lucky.
The point is, if you're one of those people who likes to remotely throw your phone on the bed or the couch, if you have a Galaxy Z Flip 3, you might want to be reckless in this regard..otherwise, you can Actual warranty claim denied.
Samsung knows that if you've been careless about the Galaxy Z Flip 3, it may reject your warranty claim