https://safirsoft.com Coinbase accidentally reported 2FA changes to 125,000 customers

Unexpected 2FA ads frightened some customers. “The two-step verification settings have changed,” Coinbase said in an automated message to a large number of its customers on Friday. Unfortunately, this message was sent incorrectly - according to Coinbase, 125,000 of these messages were sent (via email and SMS) to customers whose 2FA settings had not changed.

According to Coinbase on Saturday, the system started sending false messages at 1:45 PM PST and continued until the error was resolved at 3:07 PM. Regarding this Twitter case, Coinbase admitted that the 2FA messages were false - the confusion that retired Dan Burtel told CNBC scared him into selling more than $60,000 worth of cryptocurrency. Pirtel kept this large portfolio as an investment for his grandson, so the shocking sale might well be - he's now asking if cryptocurrency is a safe investment in the first place. Coinbase says the 2FA error messages were the result of an internal error, not hacking activity. "Suddenly, the system just started sending things like a system error. But it wasn't a malicious error or a third-party error," Coinbase spokesman Andrew Schmidt told CNBC. “

Advertising

Building trust? We understand that issues like this can damage that trust.

- Coinbase (coinbase) August 28, 2021

Though Coinbase tweeted” Laser [focus] helps build trust and security in the crypto community”, but panic among them. The customer base is understandably affected by it. CoinCheck, QuadrigaCX (not technically hacked), and KuCoin – Coinbase are known for responding to individually hacked clients.

< p > Most major financial institutions have electronic fraud insurance and checks “If you are a victim of internet theft, most major banks will handle you,” CFA Bankrate.com told USA Today. There is credible or verifiable evidence that compromising your login information is Coinbase's fault. The potential loss will not be compensated.”

In addition to its strict “hacking is your problem” policy, Coinbase has been repeatedly accused of reacting too slowly to serious customer issues. Twitter's issue, in which it posted false messages, quickly complained to Users who have complained about poor customer service across wallets that have been locked for weeks or months.

Coinbase accidentally reported 2FA changes to 125,000 customers
coinbase-accidentally-reported-2fa-changes-to-125-000.html

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